Last Updated: March 12, 2025

Introduction

Welcome to Pecan Creek Ranch (“we,” “our,” “us”). Your privacy is important to us, and we are committed to protecting your personal and health information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.pecancreekeap.com) and engage with our Equine-Assisted Psychotherapy and related services.

As a mental health provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality and security of your Protected Health Information (PHI).

Information We Collect

1. Personal & Health Information (PHI)

We collect personal and health-related information that you voluntarily provide, including but not limited to:

• Name, email address, phone number, and mailing address
• Medical history, mental health conditions, and treatment preferences
• Insurance details, payment information, and billing records
• Communications with our therapists or staff

2. Non-Personal Information

When you visit our website, we may automatically collect non-personal data such as:

• Your IP address, browser type, and operating system
• Pages you visit and your browsing behavior
• Session logs to improve user experience and security

We do not use this data to identify you personally but to enhance our website and services.

How We Use Your Information

We use your personal and health information to:

• Provide equine-assisted psychotherapy and related services
• Process payments and manage insurance claims
• Schedule and confirm appointments
• Communicate with you regarding treatment and services
• Maintain compliance with HIPAA and state laws
• Improve our services and website functionality

We do not use PHI for marketing purposes without your explicit written authorization.

Information Sharing and Disclosure

We do not sell or share your personal information with third parties for marketing. However, we may disclose your information in the following circumstances:

• Healthcare Providers and Therapists – If required for treatment coordination with your consent
• Service Providers – We may share data with business associates (e.g., billing services, IT support) under strict HIPAA agreements
• Legal and Regulatory Compliance – If required by law enforcement, courts, or public health agencies
• Emergency Situations – If there is a risk of harm to yourself or others, we may share necessary information with emergency responders
• Business Transfers – In case of a merger or acquisition, your data may be transferred under HIPAA guidelines

You have the right to request restrictions on disclosures of your PHI.

Security of Your Information

We implement administrative, physical, and technical safeguards to protect your personal and health information, including:

• Data encryption for secure storage and transmission of PHI
• Restricted access controls to limit unauthorized access
• HIPAA-compliant email and messaging systems
• Regular audits and monitoring of security practices

Despite our best efforts, no online platform is 100% secure. Please avoid sending sensitive health information via unsecured email.

Your Privacy Rights (HIPAA Compliance)

Under HIPAA, you have the right to:

• Request access to and obtain copies of your health records
• Request corrections to inaccuracies in your medical information
• Request restrictions on how your information is shared
• Request confidential communication methods
• Opt-out of marketing communications
• File a complaint with the HHS Office for Civil Rights if you believe your privacy rights have been violated

To exercise your rights, contact us at:
Email: [Insert Contact Email]
Phone: [Insert Phone Number]

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to comply with HIPAA, state laws, or operational changes. Any updates will be posted on this page with a revised “Last Updated” date.

By using our website and services, you agree to this Privacy Policy.

Pecan Creek Ranch | Salado, TX
Email: [Insert Contact Email]
Phone: [Insert Phone Number]

This version is clean, professional, and formatted for a website while maintaining HIPAA compliance. Let me know if you need further refinements.